Remote Support PDF E-mail

 

Get remote accounting or application support from anywhere in South Africa. It is as easy as 123.


remote_support

1. Download the remote support application file.
2. Call us to arrange a remote support session.
3. Tell us your unique ID and once-off password to log-in and fix the problem.

All that is left now is for us to do our job.
We will now be able to control your computer as if we were standing right next to you.
What about security? - Once the session is logged off, your password required to log in remotely will change automatically.
It really is safe, we have been using the application for years and had no complaints about security, just praise.

 

So how do we do remote support?

  • We use our remote support application in an effort to reduce the lead time it typically takes to resolve a problem.
  • This service also helps, if you for example have a quick but complex question and needs help- "NOW".
  • After you downloaded the application, we will be able to gain temporal control of your computer screen and mouse, given you provide us with the unique once-off password.
  • Considering the incredible functionality the internet provides, this tool is really awesome.


Some of the reasons why you should make use of our remote support service are:

  • We have some of the best business software consultants in the industry
  • We do not charge for travelling since we do the support via the internet
  • The support call can be done immediately given all the required procedures and documents are in place
  • You will be left satisfied and your problem will be resolved


* Members are individually approved to be able to access these resources
** The remote support is chargable at standard customer consulting rates
Terms and conditions apply

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