Pastel Services PDF E-mail

PC Plug specialize in Pastel Products.

Our sales team are qualified to assist you in a needs analysis to align your business requirements with the specific benefits of the ideal package.

In addition to the sales process, we also have technical and product specialists to assist you our customer in the complete product live cycle.

Our product implementation project's live cycle start at the concept or inception phase and eventually once the application is fully functional we move over to the maintenance and support phase, which is managed by a dedicated product specialist.

The phases involved for rolling out our bigger products are:

  1. Proof of concept workshops
  2. Installation
  3. Configuration
  4. Data migration
  5. Testing
  6. Training
  7. User acceptance
  8. Go-live assistance
  9. Continual Support and Service Level Agreement (SLA)
  10. Remote / Email / Telephone Support